Return & Refund Policy
Effective Date: 16.10.2025
1. Overview
https://apexwebserver.com/, operated under the legal name Eclectic Technolabs, strives to provide reliable and high-quality web hosting and related services. This Return & Refund Policy outlines the terms under which customers may request refunds for services purchased.
2. Refund Eligibility
Refunds are considered only under the following circumstances:
- Service cancellations within the first 7 days of purchase (for monthly hosting plans) or within 14 days (for annual hosting plans).
- Technical issues that cannot be resolved within a reasonable timeframe after contacting our support team.
- Duplicate or accidental payments.
3. Non-Refundable Services
The following services are not eligible for a refund:
- Domain registration or renewal fees.
- Custom development, website migration, or setup services that have been completed.
- Any service used beyond the refund eligibility period.
4. Refund Process
To request a refund, please contact our support team at info@apexwebserver.com or call us at +91 7827177797. Refunds will be processed to the original payment method within 7–14 business days after approval.
5. Service Suspension or Termination
Refund requests may result in suspension or termination of the service being refunded. Any access to the hosting account or related services will be revoked once the refund is processed.
6. Modifications to Policy
Apex Web Server reserves the right to modify this Return & Refund Policy at any time. The updated policy will be posted on our website with a revised effective date.
7. Contact Us
If you have any questions or concerns regarding refunds, please reach out to us:
Phone: +91 7827177797
Email: info@apexwebserver.com
Website: www.apexwebserver.com
